The Cayman Islands Government is asking the public to help improve the services offered by the Department of Immigration by filling out an online survey.
The Premier and Minister for Human Resources and Immigration, Alden McLaughlin, said that the project provides an opportunity for the public to guide government on changes they would like to see.
“This review is the first of many stages in establishing a National Human Resources Department within the government that will seek to combine the work of the Department of Labour, as well as manage the granting of work permits, while also ensuring that Caymanians successfully attain employment.”
The premier added that in the broader context, “the ongoing review will also bolster the security of the Cayman Islands, including important border control systems and enforcement.”
Encouraging members of the public to share their feedback, Chief Officer for the Ministry of Human Resources and Immigration Wesley Howell said that the online survey will give the public a platform to express their thoughts and opinions regarding their working relationships with the DOI as well as provide details for areas of improvement.
Through this reform initiative, the government hopes to achieve a shift in the way public services are delivered within each section of the DOI.
“The knowledge we gain from the survey results will not only allow the government to ensure staff members receive adequate training in the delivery of immigration services, but also in establishing procedures that will put Caymanians first when processing work permits,” said Councillor for Human Resources and Immigration, Austin Harris.
All information provided by survey respondents will be anonymous and remain confidential. Members of the public may access the online survey at: www.surveymonkey.com/r/ImmigrationReform_2017.